FAQs

Frequently Asked Questions

Have a question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.

How does A2ZPort's pricing work?

Pricing may vary depending on the specific needs of the customer and the complexity of the shipment. Therefore, it is always recommended to request a quote directly from A2ZPort for accurate pricing.

How do I contact support?

If you have any issue, please contact us at support@a2zport.com

How does A2ZPort handle my data?

To begin with, the only data that A2ZPort collects and processes is the bare minimum required to deliver their logistics services. This includes details about the shipment, including points of origin and destination, cargo size and weight, and any other pertinent information necessary for the logistics procedure.

Furthermore, A2ZPort employs robust, industry-standard security measures and o safeguard customer data during both transmission and storage. Access to this data is strictly limited to authorized staff members who require it to perform their duties.

A2ZPort prioritizes data privacy and security, implementing numerous safeguards to protect customer information.

Can I try A2ZPort for free?

Yes, you can try us for free for 14 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.

How many seats do I get in the plans?

This service is only available in yearly plan offerings. Companies can have unlimited users for their organization.

Do I get email & text notifications?

Yes, you can receive timely email and text notifications about your shipments, including status updates, delays, and estimated arrival times.

What forms of payment do you accept?

We take Visa, Mastercard as payment.

How do I cancelations and refunds work?

Please contact us at support@a2zport.com and we will get back to you.

What languages do you support?

Our A2ZPort dashboard supports English and Spanish.

Can’t see what you’re looking for? Contact us.